Lead Solution Architect

Remote

Dropsolid is on a mission to empower organizations worldwide with our leading open digital experience platform for SMB/SME and large enterprise. Our team is dedicated to delivering innovative solutions that drive relevance, personalization, and success in the fast-paced, mobile-first digital era. With our headquarters in Ghent and additional offices across Europe and US, Dropsolid has quickly become a key player in digital strategy, recognized for our rapid growth and leadership in the industry.

We are currently seeking a Lead Solution Architect and Developer Relations (DevRel) to join our team, combining pre-sales expertise with a passion for community engagement and technical leadership. This role is central to our mission, requiring someone to champion Dropsolid to our potential clients, develop comprehensive technical solutions that meet their business needs, and ensure accurate estimates for consulting services and infrastructure.

Role Summary:

The Lead Solution Architect open DXP and DevRel open DXP at Dropsolid will be a hybrid role that not only focuses on architecting digital solutions but also engages with the developer community, fostering relationships and driving innovation. This role involves working closely with clients across various sectors—from startups to large enterprises—and advising them on how to leverage Dropsolid's offerings for maximum impact. You'll conduct research, scope projects, and present tailored solutions for enterprise-grade websites/CMS/DXPs and applications. Moreover, as a bridge between our sales teams and engineers, you'll contribute to enhancing our services and product offerings based on customer feedback and delivering that to the product team. Occasional travel around Europe and US may be required.

Responsibilities:

  • Lead pre-sales engagements, assisting Sales teams in surpassing revenue goals.
  • Conduct discovery workshops with clients to understand their challenges and business needs.
  • Craft customized presentations, demonstrations, and prototypes to showcase the business value of our solutions to C-level clients together with CEO and CRO of Dropsolid.
  • Architect comprehensive web solutions for enterprise clients, encompassing front-end, back-end, and infrastructure considerations with a focus on open DXP.
  • Engage with and support the developer community, promoting Dropsolid’s technology and contributing to open-source projects.
  • Provide feedback and insights from customers to guide the development of new products and improvements together with Director of engineering.
  • Proven experience in leading pre-sales engagements and a track record of supporting Sales teams.
  • A strong foundation in Drupal site, Mautic and application architecture.
  • Exceptional problem-solving skills, intelligence, initiative, and the capacity to excel under pressure.
  • Excellent interpersonal and communication skills, with a detail-oriented approach.
  • A deep passion for the web, open-source technology, and for contributing to the growth of a vibrant start-up/Scale-up.
  • An enthusiastic interest in learning about Drupal, Mautic, Unomi, … relevant WCM (Web Content Management) DXP application architecture, and staying ahead of industry trends.
  • Previous consulting experience is highly desirable.

Dropsolid is proud to be an equal opportunity employer, committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on age, color, disability, gender, marital status, national origin, race, religion, sexual orientation, or veteran status. Join us in shaping the future of digital experiences.