People today are always busy and always online. They are right to expect to be able to rely on their mobile phone for organizing their daily lives. Government departments and public bodies are tapping into this trend by digitizing their touchpoints. This way, they can simultaneously adapt to the needs of their citizens and optimize the efficiency of their service delivery.
This shift had not escaped the attention of Pidpa, and that is why its team turned to Dropsolid with a legitimate demand: creating truly citizen-first digital service. In doing so, accessibility would become a focal point.